SAP’s community-powered marketplace, EcoHub, launched their newsletter last month and featured Arch’s Head of Operations, Chris Scott:

Businesses Turn to Electronic Forms During Global Economic Downturn

Enterprises Turn to Electronic Forms

Electronic forms processes enable businesses to realize new cost efficiencies by automating paper-based processes and removing manual steps. The cost savings include the reduction of the direct labor costs associated with the current manual processes and also the reduction of physical material costs associated with printing, posting, and filing. Tangible business benefit can also be delivered through a reduction of office space, the delivery of environmental policies, and a reduction in printer hardware deployment and maintenance.

James Irving-Bell, Business Development Director at Adobe Systems Europe comments: “Adobe´s research has found that paper-based forms processes can be expensive as well as slow to complete. By implementing e-form processes savings of €90 for every submitted form can be achieved, with millions in savings every year for a mid-sized business.”

Due to a faster end-to-end process speed, a positive impact on customer service such as an increase in SLA¹ performance or a reduction in OCT² should be achieved. With a reduction in the number of data errors, the number of expensive exception processes is reduced, which helps to reduce the overall business or legal risk.

“Using the SAP Interactive Forms software by Adobe has meant that we have been able to implement a long-term manageable form strategy that has reduced our administration time and costs. It also provides a simple method for occasional users to access the SAP system,” says David Firth, Buckinghamshire County Council.

Arch is assisting more and more enterprises to identify and realize these business benefits using SAP Interactive Forms and FLM³.

1. Service-level agreement
2. Order cycle time
3. Forms Lifecycle Manager

This June, Arch will be in Johannesburg, South Africa teaching SAP Interactive Forms (SIFbA) on behalf of SAP and Adobe.  Arch are delighted to be running this course for 3 days from June 22nd-24th which is specifically aimed at Adobe and SAP partners wishing to master the exploitation of SIFbA forms in the ABAP environment. It offers us the opportunity to increase our presence in South Africa and support what we believe will be a vibrant market for this technology.

The course can be booked via your local SAP or Adobe contact, or through Desiree Haadonson desireeh@adobe.com in South Africa.

About SIFbA: ‘The strategic partnership of Adobe and SAP is basis for a multitude of new solutions on process optimization and efficient workflow.  With SAP Interactive Forms, your company can extend the reach of enterprise applications – such as product life-cycle management, enterprise resource planning, supply chain management, and customer relationship management – to a much broader set of users, while easily pulling vital data need from SAP software.’